Job Description

CornerStone Professional Placement has partnered with a nationwide aviation support company to seek out a talented Account Manager to join their team full-time in St. Louis, MO.

Job Title: Account Manager

Location: 100% Onsite in St. Louis, MO

Duration: Full-Time! Be a permanent employee from day one.

Salary Range: $65K-$68K BOE

Job Duties:

• Oversee all aspects of station operations, including hiring, terminations, employee relations, training, payroll processing, client invoicing, state licensing, and scheduling.
• Manage daily staffing and scheduling to ensure efficient operations while controlling labor costs and minimizing overtime.
• Step in to perform frontline duties as needed as a hands-on manager.
• Oversee the station’s Safety Management System (SMS) and develop the station safety plan.
• Ensure compliance with FAA and TSA regulations, company policies, and client Service Level Agreements (SLAs).
• Conduct and oversee employee training on airline/airport procedures, safety protocols, and company standards.
• Maintain compliance with state labor regulations regarding hiring and termination processes.
• Address employee concerns and foster a positive work environment.
• Act as a liaison between local airport/airline managers, FAA representatives, and company leadership.
• Establish and maintain strong client relationships, ensuring effective communication with airline management and airport authorities.
• Conduct quality assurance audits to ensure compliance with operational standards and client requirements.
• Ensure adherence to all company policies and contribute to achieving organizational objectives.
• Perform other duties as assigned.

Qualifications:

• A hands-on leader with 5+ years of progressive management experience
• Experience in operations, airline services, or hospitality preferred
• Strong understanding of financial reports and budget management
• Excellent communication, organizational, and problem-solving skills
• Proficiency in Microsoft Word, Excel, and data entry systems
• Ability to adapt to a fast-paced, evolving work environment
• Commitment to safety! This includes proper use of equipment, hazard reporting, PPE compliance, and staff training oversight

Does this sound like you? Apply today! Get your foot in the door with a best in class company that invests in its employees.

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