Position: Call Center Agent
Location: Oklahoma city
Work Mode: Work from Office
Education, Experience and Other Skills
Job Summary: We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will have a passion for travel and a knack for providing excellent customer service. As a Travel Flights Specialist, you will assist customers with flight bookings, answer inquiries, and resolve any issues related to their travel plans.
Key Responsibilities:
Handle inbound and outbound calls related to flight bookings and travel inquiries.
Provide accurate information about flight schedules, fares, and travel policies.
Assist customers in booking, modifying, or canceling flight reservations.
Resolve customer complaints and issues in a professional and timely manner.
Maintain up-to-date knowledge of airline regulations and travel industry trends.
Upsell additional travel services and products when appropriate.
Document all customer interactions and transactions in the CRM system.
Collaborate with team members to ensure a high level of customer satisfaction.
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
...Participation and completion of Amergis Competency program when applicable Current CPR if applicable TB Questionnaire, PPD or chest x-ray if applicable Current Health certificate (per contract or state regulation) Must meet all federal, state and...
Join the Brooklyn District Attorneys Office The Kings County District Attorneys Office is undertaking a major hiring initiative and actively recruiting both new and experienced attorneys to join one of the largest and most dynamic prosecution offices in the country....
...Join our Keweenaw, MI Leadership Team! Chief Nursing Officer (CNO) Salary Range: $198,000$220,000 annually + 20% target incentive... ...compensation package with annual incentive bonus Comprehensive health, dental, vision, and life insurance coverage Generous paid...
...arithmetic skills for handling transactions and reconciliations. Ability to manage multiple tasks and maintain orderly records. Experience with accounting software (e.g., QuickBooks, SAP) and proficiency in Microsoft Office Suite, especially Excel. Must be able to...
...Required Skills: ~5+ years of hands-on web development. ~ Node.js and Python back-end development experience ~ Product... ...~ Extensive experience designing, developing, and maintaining RESTful APIs and... ...experience. ~ Understanding of front-end technologies JavaScript. ~...