Company Description
Fiduciary Decisions specializes in building decision support systems that assist Service Providers and their clients in making informed decisions. These systems aim to drive better results for Plan Sponsors and their Participants. Our mission is to support effective decision-making processes to achieve optimal outcomes for all stakeholders.
Role Description
This is a full-time remote role for a Client Success Specialist. The Client Success Specialist will be responsible for ensuring customer satisfaction, providing customer support, and maintaining high levels of customer service. Daily tasks include handling client inquiries, resolving issues, and providing valuable feedback and insights to improve service delivery. The role also involves regular communication with clients and internal teams to ensure a seamless customer experience.
Qualifications
We're currently seeking a motivated and self-driven individual to join our team! The successful candidate will be responsible for ongoing communication with established customers, as well as training and developing our local franchisees. If you have prior customer service...
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