Customer Engineer Job at Akkodis, Ladson, Dorchester County, SC

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  • Akkodis
  • Ladson, Dorchester County, SC

Job Description

Akkodis is seeking a Customer Engineer role is a Contract with a client in Ladson, SC. 3rd Shift (9:30 PM - 6:30 AM); We’re ideally looking for an applicant with experience in ServiceNow, SCCM, Active Directory, M365, etc.

Pay Range: $25-$28/ hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Description:

What is the role doing? (For example, deployment, configuration, support)

  • 3rd Shift LUHD/Factory IT Support: Handling customer walk-up interactions, answering phones, creating/resolving tickets, providing 1st contact support and resolution, working with team to resolve IT incidents on production line, incident escalation, and additional support dependent on customer requirements.

What is the technical environment, & minimum (technical) skills/experience needed?

  • Enterprise Manufacturing environment
  • Good customer service/interpersonal experience required.
  • Needs foundational knowledge of enterprise IT and manufacturing environments.
  • Needs experience working in a team environment.
  • On the job training will be provided.

What are the nice to have skills/experience?

  • Skills: ServiceNow, SCCM, Active Directory, M365, etc.
  • Experience: Customer Service, Team Collaboration, IT, Manufacturing

Does the resource need experience of working in any particular sector?

  • IT or Manufacturing.

Will the resource be working alone or in a team?

  • Team

If you are interested in this role, then please APPLY NOW . For other opportunities available at Akkodis, or any questions, feel free to contact me.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Job Tags

Hourly pay, Holiday work, Contract work, Temporary work, Local area, Work alone, Night shift,

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