Customer Success Engineer Job at Odoo, Hayward, CA

ak1GRFEyZ2ZTWlV0aTZ1SU9hL2ZtU2lHVHc9PQ==
  • Odoo
  • Hayward, CA

Job Description

Customer Success Engineer / Full Stack Engineer (Migrations)

This is a hybrid (3 days onsite, 2 days remote) role in Brisbane, CA.

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.

Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.

About the Role

Odoo is expanding its engineering team and is looking for a software engineer to help maintain and enhance client solutions. This role is essential in ensuring smooth transitions to newer versions of Odoo while preserving the integrity of existing deployments. You will be responsible for fixing existing code, maintaining solutions, and leading migration efforts to ensure customer satisfaction and retention.

Responsibilities:

  • Maintain and ensure the operational stability of client solutions, working within a cross-functional team of business advisors, developers, and customers
  • Lead the migration of client solutions to future Odoo releases, ensuring a seamless transition and maintaining solution integrity
  • Own assigned migration projects and issues, delivering high-quality, on-time solutions
  • Design and develop effective, scalable integrations within Odoo or with third-party applications
  • Troubleshoot, debug, fix, and upgrade software to ensure reliable performance in production environments
  • Adhere to and promote best programming practices, including coding standards, code and design reviews, and comprehensive test coverage
  • Provide technical support to maintain and enhance customized solutions
  • Implement modification requests across various Odoo applications
  • Support migration and software refresh activities, including database migration on cloud platforms, pre- and post-migration troubleshooting, and coordinating with stakeholders to ensure a smooth process

Qualifications and Requirements:

  • Bachelor's degree in Computer Science, Software Engineering, a related technical field, or an equivalent combination of experience and education
  • Frontend: 1+ years of professional experience with TypeScript/JavaScript, with proficiency in HTML, SASS/LESS, and CSS
  • Backend: 1+ years of experience with an Object-Oriented programming language (Python preferred)
  • Strong understanding of database architecture and design concepts (UML, ERD, RDBMS)
  • Ability to debug and optimize custom software solutions
  • Strong problem-solving skills with the ability to translate technical concepts for diverse audiences
  • Effective communication and collaboration skills with team members, partners, and customers

Nice to Haves:

  • Professional experience in software development
  • Experience with Odoo or similar ERP systems
  • Strong technical communication and collaboration skills
  • Background in SaaS or startup environments
  • Experience working with Unix/Linux platforms
  • A proactive learning mindset with a focus on continuous improvement
  • Additional language skills (Spanish, French, or Portuguese preferred)

Compensation and Perks:

  • Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
  • PTO (Paid-time-off), paid sick days, and paid holidays
  • Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
  • $100 towards a work-from-home office setup
  • Evolve in a nice working atmosphere with a passionate, growing team!
  • Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
  • Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $90,000-$105,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Job Tags

Holiday work, Immediate start, Remote job, Work from home, Home office, Work visa,

Similar Jobs

Cheyenne Regional Medical Center

Registered Nurse Job at Cheyenne Regional Medical Center

 ...A Day in the Life of a Registered Nurse: The Registered Nurse assesses, plans, implements...  ...and ancillary departments to achieve quality outcomes. Completes Unit specific orientation...  ...it helps meet the patients needs and improve patient outcomes. Verbal, written, and... 

Happen Ventures

Street Team Member - PPE Sorting & Site Visits at our warehouse facilities Job at Happen Ventures

 ...racks with clean PPE. Perform other miscellaneous tasks as needed. Requirements: Must have a valid drivers license and personal vehicle. Must be someone who is not afraid of speaking to people (in a kind and courteous way!) Motivated, independent while a... 

Institute for Justice

HR Coordinator Job at Institute for Justice

 ...national law firm for liberty, is seeking an energetic and organized HR Coordinator to join its Administration team. The ideal candidate...  .... The HR Coordinator will support key HR functions, including onboarding, benefits administration, compliance, and employee engagement.... 

ITR Group

Business Analyst Job at ITR Group

 ...We are seeking a highly motivated and detail-oriented Business Analyst with experience in the life insurance domain. The ideal candidate will possess strong analytical skills, a deep understanding of life insurance products and operations, and the ability to bridge the... 

NorthStar Advisory Group

Wealth Management Associate Job at NorthStar Advisory Group

 ...on models Adhoc reports Required Qualifications: Bachelors degree (preferably in finance or economics), MBA a plus Candidate has experience or had an internship in financial services Proficient in Excel Ability to work in a team environment (virtual...