Job Description

We are seeking a Data Center Operations Manager to oversee the critical operations of our Indianapolis facility. This role is responsible for ensuring the seamless functioning of data center infrastructure, maintaining uptime, and driving operational excellence. The ideal candidate will bring strong leadership, technical expertise, and a proactive approach to managing mission-critical environments.

• Oversee daily operations of the data center, ensuring reliability, efficiency, and compliance with industry standards.
• Manage and maintain all critical infrastructure, including electrical, mechanical, HVAC, and security systems.
• Lead a team of technicians and engineers, providing guidance, training, and performance management.
• Develop and implement preventative maintenance programs to maximize uptime and optimize system performance.
• Coordinate with vendors, service providers, and internal teams to ensure smooth operations.
• Monitor and analyze operational metrics, identifying areas for improvement and cost efficiencies.
• Ensure adherence to safety protocols, regulatory compliance, and industry best practices.
• Support capacity planning and infrastructure upgrades to align with business growth and customer demands.
• Respond to emergencies, troubleshoot issues, and manage incident resolution to minimize downtime.

• 5+ years of experience in data center operations, critical facility management, or a similar role.
• Strong knowledge of UPS, generators, cooling systems, fire suppression, and power distribution .
• Experience managing mission-critical environments with a strong focus on uptime and reliability.
• Proven leadership experience in managing technical teams and service providers.
• Familiarity with industry standards such as Uptime Institute, ANSI/TIA-942, NFPA, and ASHRAE guidelines.
• Strong problem-solving skills, ability to remain calm under pressure, and excellent decision-making abilities.
• Working knowledge of DCIM tools, BMS, and CMMS systems is a plus.
• Bachelor's degree in engineering, facilities management, or a related field preferred.

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