Job Description

Job Summary

The Director of Process Improvement will oversee Quality Assurance (QA) functions, ensuring products meet customer requirements with stable, predictable performance. Serves as ISO 9000 Management Representative, manages audits, and serves as the primary liaison with government representatives regarding quality matters. Coordinates company-wide QA activities including Supplier, In-Process, and Test, and manages calibration systems and product analysis.

Primary Responsibilities

• The Director of Process Improvement will lead problem-solving for process, supplier, and customer issues.
• Supervise Quality Manager, Auditing, and Configuration Management.
• Develop and drive Continuous Improvement, Operational Excellence, and SPC activities.
• Collect and analyze data on key processes, resolving quality issues promptly.
• The Director of Process Improvement will implement corrective/preventive action systems to address production and system deficiencies.
• Collaborate with customers and government representatives on quality specifications.
• Conduct contract reviews for Quality Assurance compliance.
• The Director of Process Improvement will prepare and manage QA activity budgets.
• Lead quality program goals and staff training.
• Generate management reports on QA program progress.
• Oversee ISO 9000 Quality requirements and manage the auditing system.
• The Director of Process Improvement will manage Configuration Management, Supplier Quality, In-Process QA, Product Testing, Calibration, and Analytical Lab programs.
• Ensure QA contract requirements are incorporated into proposals and post-award processes.
• Maintain high ethical standards and adhere to company ethics and business conduct policies.

Qualifications

• The Director of Process Improvement must hold a BS in Engineering
• Must have 8-10 years in Quality Assurance from an aerospace/ defense background
• Must have 3-5 years in management/ supervisory experience.
• Must have 5+ years of experience with DoD contracts .
• The Director of Process Improvement must have knowledge of Government specifications and ISO 9000 standards.
• Proven change agent with a focus on continuous improvement.
• Experience driving growth and innovation beyond compliance standards.
• Strong communication, organizational, and analytical skills.
• The Director of Process Improvement must have the ability to work collaboratively across departments.
• Strong customer focus, ethics, problem-solving, and integrity.
• Must be a Citizen.

BENEFITS:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Direct Hire
• Paid time off
• $150k-$175k/annum depending on the experience

Ask for: Amrita Mukherjee

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