Job Description

Description:

At Streamline Shipping Solutions , we are looking for a dedicated Flatbed Operations Specialist to join our operations team. We are part of one of the largest brokerage firms in the U.S., but our agency operates with the close-knit, customer-focused atmosphere of a small to mid-sized business. Our team is dedicated to delivering exceptional service to our clients and fostering lasting relationships.

The Role:

As our Flatbed Operations Specialist, you will play a pivotal role in our day-to-day operations by coordinating shipments, developing pricing strategies, and ensuring a seamless experience for both clients and carriers. This position requires a balance of operational precision, strong communication, and sound decision-making in a fast-moving logistics environment.

As we continue to grow and expand, there will be opportunities for this role to evolve as well. We offer a remote work environment after training and are committed to your personal and professional growth.

Why Join Us:

• Competitive Pay: Base salary with commission potential after a 90-day onboarding period.
• Great Benefits: Comprehensive health, dental, PTO, and 401K match after 90 days to keep you thriving.

***Experienced candidates may qualify for an accelerated onboarding period.

• Hybrid Position: Start with the required in-office training in Spring, TX, then transition to hybrid once management approves.
• Career Development: Ongoing opportunities to expand your expertise and advance within the company.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Job Responsibilities & Key Qualities:

• Training & Onboarding: Complete in-office training in Spring, TX, to gain familiarity with our systems and processes.
• Shipment Coordination: Manage daily load tracking, troubleshoot issues, and ensure clear communication between customers, carriers, and internal teams.
• Carrier & Customer Relations: Develop and maintain productive relationships with clients and carriers, leveraging previous or new industry connections to ensure reliable service and long-term partnerships .
• Price Smart: Quote and negotiate rates for Expedited, FTL, and PTL, balancing market insight, carrier partnerships to secure competitive, and even truck-ready capacity that balances customer value and profitability.
• Dispatch & Scheduling: Source equipment, assign carriers, and monitor performance to ensure on-time delivery.
• Collaboration: Work closely with the sales and carrier teams to streamline execution and reduce inefficiencies.
• Communication: Provide timely updates via phone and email while maintaining a professional and solutions-oriented tone.
• Organization & Accuracy: Manage multiple shipments concurrently while ensuring all details and documentation are precise.
• Data Utilization: Use Microsoft Office tools (Excel, Outlook, Word, PowerPoint) to analyze shipment data and identify process improvements.
• Problem Solving: Anticipate and address challenges quickly, maintaining composure and accountability.
• Dependability: Maintain reliability and accountability in meeting daily operational expectations.

Candidate Qualifications:

• A minimum of 2 years’ experience.
• A high performer with a track record of success in flatbed carrier sales, logistics, transportation, or freight brokerage.
• Well-connected, with industry relationships that can fuel our growth.
• Strong negotiation and rate-management skills.
• Analytical, with a love for data and process optimization.
• Self-motivated, organized, and able to deliver in a fast-paced environment. 

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