Patient Financial Advocate Job at Insight Global, Jacksonville, FL

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  • Insight Global
  • Jacksonville, FL

Job Description

Position: Patient Financial Advocate

Openings: 2

Pay Rate: $20-$25/ hour

Schedule: M-F 8-5

OPPORTUNITY FOR REMOTE AFTER 6 MONTHS

Must-Haves:

  • 1-2 years of customer service experience
  • 1-2 years of insurance experience
  • High School Diploma
  • Compassion for patients, and passion for helping them with financial hardships

Plusses:

  • Have CRCR through the HFMA
  • Experience with Financial statement and billing

Day-to-Day:

A regional health system in North Florida is looking to bring on two patient financial advocates for their Patient Financial Advocacy team. Their responsibilities will be as follows:

  • Provide financial counseling, collecting payments, setting up payment plans, provide information regarding financial assistance.
  • Competent in assisting patients with Medicaid, SSI/Disability and financial assistance applications, co-pay assistance, drug-assistance, and foundation/grant assistance. **They partner with vendors for these services. **
  • Provide education to patients for medical bills, EOBs, Epic MyChart, etc..
  • Screen uninsured/underinsured patients to determine their eligibility for assistance programs
  • Compile necessary documentation (income and assets) in accordance with the policies and procedures
  • Follow up on submitted financial assistance applications timely
  • Inform patients of approvals or denials
  • Answer patient questions
  • Insurance verification and eligibility
  • Updating Demographics and Insurance

Job Tags

Remote job,

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