Retail Leadership Intern Job at Unclaimed Baggage, Scottsboro, AL

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  • Unclaimed Baggage
  • Scottsboro, AL

Job Description

About Unclaimed Baggage

Located in Scottsboro, Alabama, Unclaimed Baggage is a one-of-a-kind retail store that draws one million shoppers annually from all 50 states and around the world. As the country’s only merchant of unclaimed and lost airline baggage and its contents, Unclaimed Baggage offers a treasure trove of goods that airlines have been unable to reunite with their former owners. Besides clothing, footwear, formal wear and electronics, shoppers might find anything from a suit of armor and a 40-carat emerald to a Chinese dragon kite and a Jim Hensen life-size puppet. The store has made national news in such media outlets as The Wall Street Journal, The New York Times, BuzzFeed, and NPR for its ever-changing array of unique items from around the world, all sold at an incredible value. In 2020, this family-owned business celebrated its 50th anniversary, and launched its first online store.

Unclaimed Baggage also runs a philanthropic program called Reclaimed for Good . The initiative provides charities with millions of dollars’ worth of repurposed clothes, medical supplies and equipment, such as wheelchairs. Reclaimed for Good’s Love Luggage initiative has also supported thousands of foster children by providing personalized suitcases to replace the garbage bags many typically use to transport their belongings.

Learn about Unclaimed Baggage at or connect online through Instagram , Facebook and Twitter .

Mission and Values

Our mission is to: “Redeem the lost, unclaimed and rejected for the glory of God.” Our company values are rooted in a distinctly Judeo-Christian worldview, and include:

  • Servant Leadership
  • Humble Confidence with Integrity
  • Respectful Collaboration
  • Consistent Innovation, Producing Works of Excellence
  • Going the Extra Mile to Serve our Valued Customers

Retail Leader Intern Job Summary

We are seeking a motivated and values-driven Retail Leadership Intern to join our team for Summer 2025. This hands-on internship provides a unique opportunity to gain real-world experience in destination retail operations, customer experience, leadership, and team development. Interns will rotate through key departments and work directly with store leadership to understand and influence the customer journey, operational excellence, and team culture.

Responsibilities

  • Partner with store leadership to support daily retail operations across sales floors, merchandising, and guest services
  • Learn and apply principles of team leadership, servant leadership, and customer care in a high-traffic retail environment
  • Assist with planning and execution of in-store promotions, events, and team engagement initiatives
  • Collaborate with cross-functional departments including logistics, visual merchandising, and e-commerce
  • Complete a capstone project that identifies opportunities and delivers solutions aligned with our mission and values
  • Participate in regular leadership development sessions and mentorship with experienced professionals

What We’re Looking For:

  • Currently pursuing or recently graduated with a degree in Business, Retail Management, Hospitality, Marketing, or a related field
  • Passion for customer service, leadership, and innovation
  • Strong interpersonal and communication skills
  • Initiative, curiosity, and a desire to grow as a leader
  • Alignment with our mission and values, including a heart for service and excellence

Internship Details:

  • Full-time (approximately 12 weeks, Summer 2025)
  • Paid internship
  • Opportunities for networking, career coaching, and long-term employment consideration

Job Tags

Full time, Summer work, Internship,

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