Job Description

Be the overarching relation with assigned broker firm with respect to Large Group health insurance business. Develop an intimate knowledge of the broker firm and broker book of business.

Our employees work a hybrid schedule. On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home.

At BenefitMall, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, BenefitMall has earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, BenefitMall could be the place.

KEY RESPONSIBILITIES:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Establish an in-depth understanding of our products and processes and how agents/brokers interact with these products and processes.
• SLA metrics for Broker Retention and cross sell additional lines of coverage.
• Maintain increasing knowledge of insurance industry markets, products, and legal environments to provide a value-added service to agents/brokers.
• Creating and maintaining spreadsheets for large group sales proposals.
• Work in tandem with Sales Executives to effectively service agents/brokers and to encourage them to increase new sales opportunities by:
• Conducting regular follow-up calls to agents/brokers, to understand customer needs and build strategies to meet them.
• Providing information on carrier administrative procedures and product availability, and direction in selecting appropriate group products.
• Pre-screening individuals and groups for medical conditions to determine suitable products and risk adjustment factors on premium rates.
• Assisting agents/brokers in presenting our products to clients by attending client/broker meetings and enrollment meetings as needed; prepare necessary enrollment documents/benefit booklets.
• Adhere to BenefitMall confidentiality standards of information.
• Occasional long, irregular hours during peak times.
• Resolve conflicts, solve problems, and provide feedback to management.

QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Active Life & Health License.
• 4+ years professional experience in a related group health insurance selling environment.
• Strong knowledge of large group carrier plan features, benefits for both medical and non-medical/ancillary plans.
• Associate’s degree or equivalent.
• Experience with financial and underwriting principals involved with large group plans.
• Strong knowledge of self-funded, level funded, or alternate funded plans.
• Strong knowledge of Microsoft Office, specifically Word, Excel, and Outlook.

BenefitMall is the health insurance division of CRC Group, a TIH company.

General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site . Depending on the position and division, this job may also be eligible for TIH’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.

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