Job Description

Senior Director Global Business Development Operations

Tanner Pharma Group

About Us: Founded in 2002, Tanner Pharma Group is a specialty service provider in the biopharmaceutical industry focused on improving patient access to medicines on a global basis. With our global headquarters in Charlotte, North Carolina, and offices in the United Kingdom, Switzerland, and Ireland, we are in a phase of rapid growth. Tanner Pharma offers its biopharmaceutical partners a portfolio of three distinct service offerings that span the product lifecycle from clinical development to commercialization.

We are seeking an experienced and dynamic Senior Director of Global Business Development Operations to join our team. This role will be responsible for developing and managing the internal, global business development routines within Tanner Pharma Group. This role will focus on setting up and optimizing routines, systems, and processes to enhance internal operations and support the overall growth of the company. The ideal candidate will have a strong background in project management, strategic execution, and operational management, with an emphasis on time and priority management, planning and organizing, and self-starting capabilities.

Key Responsibilities:

• Take initiative in building out repeatable routines that support acceleration of growth in revenue and gross profit from new opportunities.
• Use critical strategic thinking and project management skills to ensure effective execution of routines and new initiatives.
• Complete research and detailed analysis of data to help develop an improving mix of revenue from recurring sources and from existing customers.
• Provide consistent support, data, and coordination to facilitate cross-selling services between Commercial Divisions to Core Customers.
• Utilize standardized marketing and messaging tools to ensure a consistent brand message globally and across all Commercial Divisions.
• Standardize and operationalize best practices in BD pipeline development, sales processes, and opportunity tracking (CRM) to accelerate revenue generation.
• Create routines that will help foster cross-communication and knowledge sharing between divisions, ensuring a collaborative and well-informed team environment.

Accountabilities:

• Lead the Global BD Working Group meeting series to assist the professional development of BD Managers and Associates, ensuring consistent application of best practices.
• Lead projects to improve and maintain best practices in lead generation, prospect qualifying, sales processes, follow-up, relationship building, closing, up-selling, and cross-selling, demonstrating persistence and consistency.
• Develop and launch our consolidated CRM to include best practices and standardization of usage across all Commercial Divisions (experience with NetSuite or leading CRM applications a plus), with a focus on planning and organizing.
• Continuously improve marketing and messaging tools to ensure a consistent brand message and help Tanner win more business, emphasizing customer focus.
• Coordinate efforts of EVPs to increase revenue from cross-selling.
• Assist EVPs with follow-up and relationship-building tools and techniques to help move customers up the value chain, demonstrating personal accountability.
• Coordinate activities with Tanner’s Market & Product Development department to improve new lead generation, identify new opportunities, and evaluate existing relationships where up-selling or cross-selling opportunities might exist, demonstrating goal orientation.
• Provide a global structure to Tanner’s BD efforts that spans across our Divisional BD resources, ensuring structured approaches.
• Provide accountability for EVPs to increase their impact on external BD efforts, demonstrating personal accountability.
• Manage and drive key metrics for BD effectiveness (e.g., aggregate pipelines, conversion ratios, Marketing ROI), demonstrating time and priority management.
• Enhance overall success in securing higher-level client relationships towards elevating deal size, profitability, and account influence, demonstrating customer focus.

Minimum Qualifications:

• Experience supporting Business Development, Marketing, or Corporate Development functions required, with demonstrated ability in time and priority management, planning and organizing, and self-starting.
• Experience in Pharma Services preferred.
• Experience in cross-functional Project Management and coordination required, demonstrating personal accountability.
• Experience in a matrixed organization with a global footprint preferred, with a focus on the customer.
• Living near one of our global office locations preferred: Charlotte, USA.
• Some travel may be expected.

Compensation & Benefits:

• Competitive salary commensurate with experience.
• 401K.
• Private health insurance.
• Attractive performance incentive plan.
• Vacation and volunteer days.

At Tanner Pharma Group, our mission is to improve patient access to medicines on a global scale. We are committed to making a meaningful impact in the healthcare industry by ensuring that life-saving medications reach those who need them most. Our goal is to bridge the gap between biopharmaceutical companies and patients, providing innovative solutions throughout the product lifecycle, from clinical development to commercialization.

At Tanner Pharma Group, everything we do is dictated by our values. We take them very seriously, and we're proud of our unwavering commitment. Check out to view our core values and learn more about our company.

Tanner Pharma Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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