Job Description

We have an outstanding career opportunity for a Hybrid Technical Writer to join a leading Company located in Baltimore, MD/Washington D.C.

We are seeking a Technical Writer for the Technical Communications Team. This role involves the creation and editing of documentation for our ARB Equipment products. Candidates are expected to be self-managed, communicate proactively with stakeholders, and pay close attention to detail. The successful candidate is comfortable working in a fast-paced technical environment where processes and tools are continuously improving. This role will be based in Baltimore, Maryland.

Responsibilities :

• Create and edit structured content using topic-based authoring skills that are high-quality, consistent, and reusable.
• Work with project managers to deliver documentation on schedule.
• Research technologies, interview Subject Matter Experts (SMEs), and learn about products to effectively communicate that information to customers through the appropriate content.
• Conduct peer reviews and provide feedback to other technical writers to ensure high-quality documentation.
• Collect and analyze technical documents (drawings, schematics, etc.) for re-use.
• Take and edit photos, illustrations, and other graphics as needed for technical content.
• Ensure consistency and adherence to documentation standards and guidelines across all materials.

Basic Hiring Criteria :

• Bachelor's Degree (B.S. or B.A.) from an accredited university or equivalent work experience.
• Minimum 3 years of combined experience with technical writing, proofreading, and editing.
• Excellent written and verbal communication skills.
• Experience with structured authoring or DITA XML.
• Experience with component content management systems (CCMS).
• Strong ability to apply information architecture and content reuse principles.
• A self-managed individual who thrives in a fast-changing environment, is comfortable with ambiguity, easily builds win/win relationships with peers, and is open to giving and receiving critical feedback.
• Able to understand and describe electro-mechanical systems.
• Able to be at our offices located in Hanover, MD minimum of 2 days per week.

Desired Qualifications :

• Bachelor's degree in Technical Communication, English, Computer Science, or a related field.
• Experience in the material handling or warehouse industry.
• Experience with image processing software.

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